Rare Breed Triggers is committed to ensuring customer satisfaction with every purchase. We understand that occasionally, returns or refunds may be necessary. This policy outlines our procedures for returns and refunds, providing clear guidelines for our customers. We strive to process returns and refunds efficiently and fairly, while adhering to all applicable legal requirements.

Eligibility for Returns and Refunds

To be eligible for a return or refund, the following conditions must be met:

• Original Purchase: The product must have been purchased directly from the Rare Breed Triggers website

• Proof of Purchase: A valid proof of purchase, such as an order number, sales receipt, or invoice, must be provided.

• Timeframe: Returns must be initiated within 14 days from the date of delivery.

• Condition: The product must be returned in its original condition, including all original packaging, accessories, and documentation.

• Unused and Unmodified: The product must be unused, unmodified, and free from damage or alterations.

Reasons for Returns and Refunds

• Defective Product: If the product is found to be defective upon arrival or during the warranty period.

• Incorrect Product: If the customer receives a product different from what was ordered.

• Shipping Damage: If the product is damaged during shipping.

• Warranty Claim: If the product fails to perform according to the warranty terms.

Non-Eligible Returns and Refunds

The following items are not eligible for returns or refunds:

• Used or Modified Products: Products that have been used, modified, or altered in any way.

• Products Damaged by Improper Installation: Products damaged due to improper installation or failure to follow installation instructions.

• Normal Wear and Tear: Products damaged by normal wear and tear.

• Products Damaged by Misuse or Abuse: Products damaged by misuse, abuse, or negligence.

• Products Purchased from Unauthorized Dealers: Products purchased from unauthorized dealers or third-party sellers.

• Products Outside the Return Timeframe: Products returned after the specified return timeframe

Return Procedure

1. Contact Customer Service: To initiate a return, contact our customer service department via email or phone. Provide your order number, proof of purchase, and the reason for the return.

2. Return Authorization (RA) Number: If your return is approved, you will receive a Return Authorization (RA) number and return shipping instructions.

3. Package the Product: Carefully package the product in its original packaging, including all accessories and documentation.

4. Label the Package: Write the RA number on the outside of the package.

5. Ship the Product: Ship the product to the address provided in the return instructions.

6. Tracking Information: Provide the tracking information to our customer service department.

Refund Procedure

1. Inspection: Upon receiving the returned product, our technicians will inspect it to verify its condition and eligibility for a refund.

2. Refund Approval: If the return is approved, we will process the refund within 7-10 business days.

3. Refund Method: Refunds will be issued using the original payment method.

4. Refund Amount: The refund amount will include the purchase price of the product, excluding any shipping costs, unless the return is due to an error on our part.

Shipping Costs for Returns

• Defective or Incorrect Products: Rare Breed Triggers will cover the return shipping costs for defective or incorrect products.

• Other Reasons: Customers are responsible for the return shipping costs for returns due to other reasons, such as a change of mind.

Exchanges

• Product Exchanges: We offer product exchanges for defective or incorrect products.

• Exchange Procedure: The exchange procedure is similar to the return procedure. Contact customer service to initiate an exchange.

Warranty Claims

• Warranty Returns: Returns for warranty claims will be processed according to our warranty policy.

• Warranty Inspection: Products returned for warranty claims will be inspected by our technicians to determine if the issue is covered under warranty.

Customer Responsibilities

• Accurate Information: Customers are responsible for providing accurate and complete information during the return process.

• Proper Packaging: Customers are responsible for properly packaging the product to prevent damage during shipping.

• Compliance with Instructions: Customers must comply with all return instructions provided by Rare Breed Triggers.

Rare Breed Triggers Responsibilities

• Prompt Processing: Rare Breed Triggers will process returns and refunds promptly and efficiently.

• Clear Communication: Rare Breed Triggers will provide clear and timely communication throughout the return process.

• Fair Resolution: Rare Breed Triggers will strive to provide a fair and satisfactory resolution to all return and refund requests.

Contact Information

For any questions or concerns regarding our returns and refunds policy, please contact our customer service department:

• Email: contact@rarebreedtriggers.shop

Policy Updates

Rare Breed Triggers reserves the right to modify or amend this returns and refunds policy at any time without prior notice. Any changes will be posted on our website.

Effective Date

This returns and refunds policy is effective as of July 1st, 2023.

Important Notes

• Always retain your proof of purchase.

• Follow all return instructions carefully.

• Contact customer service for any questions or concerns.

• It is the buyer's responsibility to ensure that the product they have purchased is legal in their jurisdiction.